Our Approach to Cookies and Online Privacy
Marriage Assistance PH is committed to providing a professional, secure and transparent online experience.
Our website provides information about marriage assistance, wedding organisation and marriage documentation services in the Philippines. We recognise that visitors researching such services may expect particular care in the handling of their personal information.
We aim to use only technologies that serve an identified, legitimate purpose and to provide visitors with meaningful information and control where required by law.
This Policy should be read together with our Privacy Policy.
011. Website Operator and Legal Responsibility
1.1 Operating Company
The Marriage Assistance PH website is operated by:
Nexus Solutions Global Ltd.
Company Registration Number: 17039233
Registered in: England and Wales, United Kingdom
Registered Office: 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.
Corporate Website: Nexus Solutions Global website
Corporate Email: support@nexussolutionsglobal.com
Nexus Solutions Global Ltd. is responsible for the use of cookies and similar technologies that it determines or deploys through the Marriage Assistance PH website, subject to applicable law.
Where a third-party provider performs processing on our behalf, the relevant responsibilities and contractual safeguards must be established.
Independent third parties may also be responsible for their own processing activities.
1.2 Website Covered
This Policy concerns the website:
Marriage Assistance PH website
It applies to relevant storage and access technologies used through the website, including those introduced by third-party services integrated into it.
1.3 Applicable Legislation
Depending on the activity, the relevant legal framework may include:
- The Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR).
- The UK General Data Protection Regulation (UK GDPR).
- The Data Protection Act 2018.
- Relevant amendments introduced by the Data (Use and Access) Act 2025.
- The Philippine Data Privacy Act of 2012 and its applicable implementing rules.
Where different legal requirements apply, we will assess and meet the obligations relevant to the particular activity.
022. What Are Cookies?
Cookies are small pieces of information that a website or service may store on a visitor's device.
They can be used to maintain website functionality, remember preferences, support security or carry out other purposes.
Some cookies exist only during a browsing session. Others remain on the device for a longer period unless deleted or expired.
Cookies are not automatically harmful. Their privacy implications depend on what they contain, how they operate, who uses them and their purposes.
However, a technology does not become exempt from privacy requirements merely because it is small, temporary or described as essential.
033. Technologies Covered by This Policy
Modern websites may store or access information on a device using technologies other than traditional browser cookies.
The relevant UK rules may also apply to:
- Browser local storage.
- Session storage.
- Pixels and tracking tags.
- Scripts that read information from a visitor's device.
- Relevant device-identification technologies.
- Certain link-tracking mechanisms.
- Other techniques that store information on, or access information from, a device.
The rules are concerned with what the technology actually does.
Calling a technology a script, analytics tool, functional component or server-side integration does not automatically remove the need to assess it.
3.1 Server Logs and Device Storage
Ordinary server-side processing and accessing information stored on a visitor's device are not necessarily the same activity.
Where website requests generate technical logs without storing or accessing device information within the meaning of the applicable rules, those logs must still be assessed under data protection law if they contain personal information.
3.2 Technologies Used by External Providers
An external provider may operate storage or access technology through our website if its service has been integrated into the website.
The fact that technology comes from a third-party domain does not automatically remove our responsibility for deciding to deploy it.
044. Categories of Cookies and Similar Technologies
The following categories explain how website technologies may be classified.
These descriptions are not confirmation that every category is currently deployed on our website.
4.1 Strictly Necessary Technologies
These technologies support functionality essential to a service requested by the visitor.
Depending on the website's actual configuration, relevant purposes can include:
- Supporting essential website operations.
- Protecting user sessions.
- Maintaining necessary security functions.
- Preventing certain technical faults.
- Preserving choices necessary to provide a requested function.
- Remembering a visitor's legally relevant cookie preferences.
Strictly necessary technologies may qualify for an exception to the ordinary prior-consent requirement when all the applicable legal conditions are satisfied.
A technology is not strictly necessary simply because it is useful to our business.
4.2 Website Appearance and Functionality
Some technologies help adapt the appearance or functionality of a website.
Examples include remembering an interface preference or adapting how content is presented on a device.
A legal exception may apply where the technology is used only for a qualifying appearance or functionality purpose and all relevant requirements are met.
Where the applicable exception requires it, visitors must receive clear information and a simple, free means of objecting.
Technologies used for advertising, profiling or unrelated purposes cannot be treated as exempt merely because they also improve website appearance.
4.3 Statistical and Website Performance Technologies
Statistical technologies can help a website operator understand how visitors use a website and identify areas for improvement.
Examples of potential purposes include measuring aggregate page usage and technical performance.
Under the applicable UK rules, a narrowly defined statistical-purposes exception may be available where the sole purpose is collecting information about use of the service to improve it.
Where relied upon, that exception has conditions, including appropriate information, a simple and free means of objecting and relevant limits on the use and retention of individual-level information.
Statistical technologies used for advertising, cross-site tracking or profiling do not qualify for this exception merely because they also produce reports.
If a technology does not satisfy an applicable exception, prior consent is required.
4.4 Marketing and Advertising Technologies
Marketing technologies may be designed to:
- Measure advertising campaign performance.
- Track interactions with advertisements.
- Create marketing audiences.
- Support remarketing.
- Personalise advertisements.
- Monitor visitor activity across services.
Where such technologies store or access information on visitors' devices and no statutory exception applies, valid prior consent is required.
We will not assume that a visitor's general interest in marriage services provides permission for advertising tracking.
4.5 Third-Party Media and Embedded Features
Embedded videos, maps, social media content or interactive external features may introduce third-party storage and access technologies.
Their treatment depends on the actual integration and the purposes involved.
Where an embedded feature would initiate non-exempt storage or access before consent, it must be appropriately controlled.
A direct link to an external website does not, by itself, establish that the external service has placed cookies through our website.
055. Cookies That Do Not Require Prior Consent
Under PECR, certain storage or access activities may qualify for specific legal exceptions.
The relevant exceptions include:
5.1 Transmission of Communications
An exception may apply where the sole purpose is carrying out the transmission of a communication over an electronic communications network.
5.2 Strictly Necessary Services
An exception may apply where storage or access is strictly necessary to provide an online service expressly requested by the visitor.
5.3 Qualifying Statistical Purposes
An exception may apply to eligible website or service usage statistics collected solely for improving the relevant service.
This exception has conditions concerning purpose limitation, transparency, objection and the appropriate handling of information.
5.4 Qualifying Appearance or Functionality
An exception may apply to certain technologies used to adapt or enhance the appearance or functionality of a website, provided the relevant statutory requirements are satisfied.
5.5 Other Specific Statutory Exceptions
Other narrowly defined exceptions may apply in circumstances specified by law.
We will not rely upon an exception unless the technology and its actual purpose satisfy the applicable conditions.
066. When We Must Obtain Consent
Where a storage or access technology does not qualify for a statutory exception, valid consent must be obtained before it is used.
6.1 Informed Consent
Visitors must receive clear information about the relevant purposes before making their choice.
Where consent is required, the information must explain the technologies sufficiently for the visitor to understand what they are agreeing to.
6.2 Freely Given Choice
Consent must be freely given.
Visitors should be able to reject non-exempt technologies without being pressured into agreement.
6.3 Positive Action
Consent requires an appropriate affirmative action.
Continuing to browse the website, silence or a pre-selected consent box will not be treated as valid consent where affirmative opt-in is required.
6.4 Separate Purposes
Where different non-exempt purposes are involved, visitors must be offered appropriate, meaningful choices.
For example, consent to optional statistics should not automatically be treated as consent to unrelated advertising tracking.
6.5 Withdrawal of Consent
Where consent is relied upon, visitors must be able to withdraw it as easily as they gave it.
Withdrawal applies to the relevant future activity and does not automatically invalidate processing lawfully performed before withdrawal.
6.6 No Automatic Consent Through Contractual Terms
Acceptance of our Terms & Conditions, a request for marriage assistance or participation in a booking does not automatically authorise unrelated non-essential tracking technologies.
077. Your Cookie Choices
We recognise that visitors should be able to understand and manage relevant technology choices.
7.1 Essential Technologies
Where a technology genuinely qualifies for an applicable exception, prior consent may not be required.
The exemption must be assessed by reference to the actual purpose and legal conditions.
7.2 Consent-Based Technologies
Where consent is required, visitors must be given an opportunity to accept or reject the relevant non-exempt purposes before those technologies are activated.
7.3 Equal Opportunity to Reject
Accepting optional technologies should not be materially easier than rejecting them.
Consent interfaces must not rely on misleading wording, concealed rejection options or unnecessary obstacles to refusal.
7.4 Objection to Exempt Statistical or Appearance Technologies
Where we rely on a statistical-purposes or appearance exception requiring a simple means of objection, visitors must be offered that means free of charge.
If a valid objection is made, the corresponding storage or access must cease unless a different legal basis or exception genuinely applies.
7.5 Changing Preferences
Where an applicable consent or objection mechanism is required, the website must provide a working means of revisiting the relevant choices.
The available controls must reflect the technologies actually deployed.
7.6 Browser Settings
Most browsers offer settings for deleting or restricting cookies and other stored information.
These settings can be useful additional controls.
However, browser controls do not replace a website's obligation to obtain valid consent or provide an objection mechanism where the law requires one.
088. Cookie and Technology Register
The current website technology register must accurately identify the technologies actually used.
For each relevant technology, the register should provide the information needed for visitors to understand its operation.
8.1 Information Included in the Register
Where applicable, the register must identify:
- Cookie or technology name.
- Provider or responsible party.
- First-party or third-party status.
- Purpose.
- Category.
- Session or persistent duration.
- Actual expiry or retention period.
- Whether prior consent is required or an exception is relied upon.
- Available consent or objection controls.
8.2 Current Technical Verification
The live register must be based on verified website behaviour, including relevant browser storage, scripts, third-party integrations and deployed infrastructure.
The absence of an obvious analytics script in website source code does not conclusively establish that no storage or access technology is active in the live environment.
8.4 Changes to Technologies
When a relevant technology is introduced, removed or materially changed, the register and any necessary privacy information must be reviewed.
Where a new purpose requires fresh consent, the previous consent will not automatically authorise that new activity.
099. First-Party and Third-Party Technologies
9.1 First-Party Technologies
First-party technologies are ordinarily associated with the website domain being visited.
Their purposes and legal treatment depend on how they are actually used.
9.2 Third-Party Technologies
Third-party technologies may be supplied by external website, hosting, communications, analytics or other providers.
Where the website integrates such technologies, our responsibilities must be assessed together with those of the relevant provider.
9.3 Responsibility and Transparency
We will not assume that describing a technology as third-party removes our own obligations.
Where applicable law requires the identification of third parties or information about their purposes, that information must be supplied.
9.4 Service Provider Arrangements
Where a provider processes personal information on our behalf, applicable data processing requirements must be met.
Where the provider acts as an independent controller, its own responsibilities must be distinguished from ours.
1010. WhatsApp and External Contact Links
Our website provides external WhatsApp contact links for Marriage Assistance PH and Nexus Solutions Global Ltd.
10.1 Opening WhatsApp
Selecting a WhatsApp link may take the visitor to an external website or application.
The external platform may then process information according to its own applicable terms and privacy arrangements.
10.2 Website Tracking and External Links
A standard external link is different from an embedded tracking technology.
We will not claim that WhatsApp automatically places cookies through our website simply because we provide a WhatsApp link.
Any actual embedded scripts or other technologies must be assessed separately.
10.3 Information Shared Through Communication
Information voluntarily shared with our team through WhatsApp is addressed more fully in our Privacy Policy.
We remain responsible for our own applicable data protection obligations when handling information received through external communications.
10.4 Contact Options
Our WhatsApp contacts are:
Marriage Assistance PH: Chat with Marriage Assistance PH
Nexus Solutions Global Ltd.: Chat with Nexus Solutions Global
1111. Analytics, Advertising and Future Integrations
Website technologies may change as business operations and website functionality develop.
11.1 New Analytics Technologies
Before enabling an analytics technology, its purpose, provider, personal data processing, storage duration and legal treatment must be assessed.
We will not assume that every analytics product qualifies for the statistical-purposes exception.
11.2 Advertising and Remarketing
If advertising or remarketing technologies are introduced, their use must comply with applicable prior-consent and personal data protection requirements.
Any relevant third parties and purposes must be disclosed appropriately.
11.3 Third-Party Embedded Content
Before new embedded content is activated, the storage and access behaviour of the relevant service must be considered.
Non-exempt technologies must not be activated before any legally necessary consent.
11.4 New Purposes
A technology previously used for website performance must not automatically be repurposed for marketing or profiling without a fresh legal assessment and any required visitor consent.
1212. Personal Information and Data Protection
Some cookies and similar technologies may involve the collection or processing of personal information.
This can include device identifiers, IP addresses or usage information where the relevant data relates to an identifiable individual.
12.1 UK GDPR
Where personal information is processed, the applicable UK GDPR requirements must be met in addition to the relevant storage and access rules.
A PECR consent exception does not, by itself, establish a lawful basis for every subsequent use of personal information.
12.2 Appropriate Lawful Basis
The lawful basis depends on the actual purpose and nature of the processing.
Where consent is required for storage or access and the resulting personal data is processed, the relevant UK GDPR requirements concerning consent must also be addressed.
Where a PECR exception genuinely applies, an appropriate UK GDPR lawful basis must still be established for any personal data processing.
12.3 Philippine Privacy Requirements
Where Philippine data protection legislation applies, personal information must be processed in accordance with the relevant principles of transparency, legitimate purpose and proportionality.
Consent must satisfy applicable Philippine requirements where it is the lawful basis relied upon.
12.4 Our Privacy Policy
Our Privacy Policy provides further information about personal data categories, relevant purposes, disclosure, retention, individual rights and privacy contacts.
1313. Storage Durations and Retention
Cookies and similar technologies can operate for different periods.
13.1 Session Technologies
Some technologies operate during a browsing session and may expire when the session ends.
Actual behaviour depends on the technology and browser configuration.
13.2 Persistent Technologies
Other technologies may remain on a device beyond the current browsing session.
Their duration must be appropriate and proportionate to the identified purpose.
13.3 No Universal Retention Period
We do not apply an invented universal expiry period to every cookie or similar technology.
Each relevant duration must be identified through the actual configuration and justified by its purpose.
13.4 Personal Data Retention
Information derived from a cookie may be retained separately from the cookie stored on the device.
Where that information constitutes personal data, it must be subject to applicable data protection retention requirements.
13.5 Consent and Preference Records
Where consent or objection choices are recorded, those records must be handled appropriately for demonstrating compliance and respecting visitors' choices.
A preference-recording technology must not be used as an undisclosed means of unrelated tracking.
1414. Protecting Website Visitors
We recognise that unnecessary tracking and excessive information collection can create privacy risks.
Our use of website technologies must follow appropriate privacy and data protection principles.
14.1 Data Minimisation
Technologies should collect or access only the information required for their identified purposes.
14.2 Purpose Limitation
Information obtained for website functionality or service improvement must not automatically be reused for unrelated marketing or profiling.
14.3 Appropriate Safeguards
Where processing involves personal information, applicable technical and organisational safeguards must be considered.
We do not claim that every external platform or electronic system is entirely risk-free.
14.4 Responsible Configuration
Technologies requiring prior consent must be configured so that they do not operate for their non-exempt purposes before valid consent is obtained.
Any claimed exemption must be justified by actual behaviour, not merely by the technology's name or business purpose.
1515. Your Rights and Privacy Enquiries
Where cookie-related processing involves personal information, individuals may have rights under applicable data protection law.
Depending on the circumstances, these may include:
- Access to personal information.
- Correction of inaccurate information.
- Erasure where legally available.
- Restriction of processing in applicable circumstances.
- Objection to certain processing.
- Withdrawal of consent.
- Data portability where applicable.
- Complaints to a competent supervisory authority.
These rights are subject to the requirements and limitations of the relevant law.
A request to delete personal information does not necessarily require the destruction of records that must lawfully be retained for a separate valid purpose.
15.1 Contacting Us
For cookie and privacy enquiries, contact:
support@marriageassistantph.com
15.2 Complaints
Where applicable, individuals may also contact:
United Kingdom — Information Commission's Office (ICO)
Information Commission's Office (ICO)
Philippines — National Privacy Commission (NPC)
1616. Changes to Our Cookie Policy
We may update this Policy to reflect changes to website technology, service providers, legal requirements or our operational arrangements.
Where a change introduces a new processing purpose or a new technology requiring consent, the relevant legal requirements must be met before the technology is used.
Where material changes affect previously supplied privacy information, we will provide any additional notice required by law.
An updated policy does not retrospectively authorise tracking that was unlawful when it occurred.
16.1 Version and Effective Date
The approved version and effective date will be displayed when the Policy is formally adopted for publication.
We will retain an appropriate record of material changes.
1717. Contact Information
Marriage Assistance PH — Philippines
Telephone: +63 906 450 3921
General Enquiries: hello@marriageassistantph.com
Privacy and Customer Support: support@marriageassistantph.com
WhatsApp: Chat with Marriage Assistance PH
Nexus Solutions Global Ltd. — United Kingdom
Company Name: Nexus Solutions Global Ltd.
Company Registration Number: 17039233
Registered in: England and Wales, United Kingdom
Registered Office: 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Corporate Telephone: +44 751 341 5218
Corporate Email: support@nexussolutionsglobal.com
Corporate WhatsApp: Chat with Nexus Solutions Global
Corporate Website: Nexus Solutions Global website
For assistance with cookie-related privacy questions or data protection rights, please use the published contact details.
